Speak English Chat

Privacy Policy & Cookie Statement

This Privacy Policy explains how Speak English Chat ("we," "our," or "us"), available at https://www.speakenglish.chat, collects, uses, protects, and discloses information when you access or use our online chat rooms, services, and website.

Last Updated: October 2026

1. Introduction & Commitment to Privacy

We respect your personal privacy and are committed to maintaining transparent data management practices. We provide our services as a free educational communication platform. We do not sell your personal information to third parties. We collect only the information necessary to provide, secure, and improve our services in compliance with global standards, including the EU General Data Protection Regulation (GDPR), the UK Data Protection Act, and the California Consumer Privacy Act (CCPA/CPRA).

2. Information We Collect

A. Information You Provide Directly

  • Account Registration Data: When creating a registered account, you may provide a username (nickname), password, and an optional email address used exclusively for account recovery and essential notifications.
  • User Profile Data: Optional details you choose to add to your user profile, such as an avatar image, gender, age, language interests, and status message.
  • Communications: Public and private messages sent within chat rooms, feedback forms, and support requests submitted to our help desk.

B. Information Collected Automatically

  • Log Files & Technical Identifiers: Like most web servers, our systems log standard connection details, including your Internet Protocol (IP) address, browser type, operating system, Internet Service Provider (ISP), referring/exit pages, date/time stamps, and page interaction events.
  • Cookies & Local Storage: We use essential session cookies and local storage tokens to keep you logged in, remember your selected chat room, and preserve your visual preferences (such as dark/light theme).

3. Third-Party Advertisers & Google AdSense

To keep Speak English Chat 100% free for learners worldwide, we partner with third-party advertising companies, including Google AdSense, to display advertisements when you visit our website.

  • Google and DART Cookies: Google, as a third-party vendor, uses cookies to serve ads on Speak English Chat. Google's use of advertising cookies (including the DoubleClick DART cookie) enables it and its partners to serve personalized ads to our users based on their prior visits to our site and/or other websites on the Internet.
  • Opting Out of Personalized Ads: Users may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of third-party vendors' use of cookies for personalized advertising by visiting www.aboutads.info or Your Online Choices (Europe).
  • Third-Party Ad Networks: Third-party ad servers or ad networks use technology in their respective advertisements and links that appear on our platform, which are sent directly to your browser. They automatically receive your IP address when this happens. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by third-party ad networks to measure the effectiveness of their advertisements and personalize the advertising content displayed to you.

Please note: Speak English Chat has no access to or control over these cookies used by third-party advertisers. You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices.

4. How We Use Your Information

We use collected data solely for legitimate operational and educational purposes:

  • To provide, operate, and maintain our live text and audio chat rooms.
  • To enforce our Community Guidelines, prevent harassment, and block abusive users and spammers.
  • To diagnose technical bugs, optimize server bandwidth, and improve load speeds on cellular connections.
  • To respond promptly to customer support requests and account inquiries.
  • To comply with applicable legal obligations and law enforcement requests.

5. European Privacy Rights (GDPR & UK GDPR)

If you reside within the European Economic Area (EEA) or the United Kingdom, you possess specific data protection rights under the GDPR:

  • The right to access: You have the right to request copies of your personal data held in our systems.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • The right to erasure ("Right to be Forgotten"): You have the right to request the deletion of your account and associated profile data at any time via your account profile menu or by contacting support.
  • The right to restrict or object to processing: You can object to our processing of your personal data under certain conditions.
  • The right to data portability: You can request transfer of your data to another organization or directly to you in a machine-readable format.

6. California Privacy Rights (CCPA / CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to know what categories of personal information we collect, the right to request deletion of personal information, and the right not to receive discriminatory treatment for exercising their privacy rights.

We Do Not Sell or Share Personal Information: Speak English Chat does not sell your personal identifiers or personal data for monetary or other valuable consideration.

7. Children's Privacy (COPPA Notice)

Protecting the privacy of young children is especially critical. Speak English Chat is designed for general audiences and language learners aged 13 and older (or 16 in the European Union). We do not knowingly collect personally identifiable information from children under the age of 13.

If a parent or guardian discovers that their child has provided personal information without parental consent, please contact us immediately at [email protected] so we can remove the data and account from our servers without delay.

8. Data Security and Retention

We implement industry-standard technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All web traffic is strictly encrypted using modern Transport Layer Security (TLS 1.2 / TLS 1.3). Account data is retained only for as long as your account remains active or as required by law.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices, new features, or updated legal requirements. Any modifications will be posted directly on this page with an updated "Last Updated" date at the top. We encourage visitors to review this page periodically.

10. Contacting Our Data Privacy Team

If you have questions, feedback, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection team at: